Casino Games
Online PokiesOur goal here at ThePokies118 is to ensure that you have a fantastic time while playing. So you can jump right back into the game, we've compiled answers to the most often asked questions our players have.
Making an account couldn't be easier! To sign up, just go to the site's upper right corner, look for the "Register" button, and enter your data in the short form that appears. The reels will start spinning in no time at all.
Sorry about that! We're all human and blunders happen. If you contact our helpful support staff by email or live chat, we will assist you in quickly resetting it and restoring access to the game.
For security concerns, we usually do not permit email changes after registration. Please contact our support team to discuss your case if you are really locked out or if your email has expired. We will try our best to find a resolution.
Definitely not. There may be no more than one account from any given IP address, household, or player. Immediately notify support if you suspect you have inadvertently established an account that is identical to another. Regrettably, if you don't, your withdrawal procedure can become more complicated or perhaps halted.
In our business, the Australian Dollar (AUD) is king. Your card issuer will apply the appropriate currency rate conversion if you are making a deposit from a country other than Australia (for example, New Zealand).
Effortless and safe. After you're signed in, go to the top right and see the "Deposit" button. Enter the amount you want to play with, and we'll take you to our secure checkout. Advanced SSL encryption safeguards this screen. Your casino balance will reflect the transfer immediately.
Yeah, that's right. Every cent you put in should stay in your account, in our opinion. You shouldn't ever notice a charge from us since we pay the transaction costs ourselves. (Please be aware that seldom, but sometimes, certain banks may impose their own charge; nevertheless, we have no control over this.)
At the moment, $30 AUD is the bare minimum to get the ball rolling.
Making a withdrawal is simple. Navigate to your account's Cashier area, choose Withdrawal, and enter your local bank account information. Rest assured, we will expedite the delivery of your prizes.
Payouts are a point of pride for us. You take use of our local banking arrangement, even if the official processing period is up to 7 working days. This ensures that the funds will arrive promptly in your Australian account without any lengthy delays associated with overseas transfers.
Bonuses, like as our 100% match offer, are additional credits that we provide you to improve your gameplay. The normal wagering requirement, unless otherwise specified, is 40 times this bonus amount. The bonus monies will be made available for withdrawal as soon as you fulfil this condition. If you get a $100 bonus, for instance, you have to bet $4,000 before it turns into cash. It should be noted that real funds are always played first.
Verifying your cellphone number is required in order to access the Promotions area. To get an SMS code, just enter your number, click "Send Code," and then input the code. By taking this short action, you can protect your account and stop anyone from signing up for it twice.
Your progress may be readily tracked! If you go to your account's Promotions section after logging in, you'll notice a special wager progress bar that shows you the total amount you've bet so far and the amount you still have to go until your bonus turns into actual cash.
Yes. The government of Curaçao has granted us a licence, namely licencing N.V #365/JAZ. As a result, we are subject to stringent regulatory requirements, such as the inspection of our financial records and gaming systems on a regular basis to guarantee player gains and promote fair play.
In a word, yes. Only trustworthy, licenced game suppliers that have their systems checked regularly are considered for partnership with us. As a result, you may be certain that the RNG is totally impartial and generates random numbers at random. The foundation of our trust relationship with gamers is fairness.
Restarting the game will usually bring you back to your last save, so you can pick up right where you left off. Our server usually finishes the game if your device goes down. We have procedures in place to check and validate any previous gaming sessions, so please contact us right away with the facts if you think your session was not restored correctly.
Sure thing! All the newest and greatest games should be available to you. We don't see any problem with you utilising a VPN to get over a provider's regional restrictions and enjoy the complete library, unlike many other casinos.
Typically, this is a simple solution. If that doesn't work, try restarting your browser and then emptying its cache and cookies. Please get in touch with our helpful support team if the problem continues so that they may investigate any possible provider-side maintenance concerns by checking our internal systems.
Without a doubt. The most advanced SSL encryption technology in the world protects our whole website. All sensitive information, including your payment card data, is transferred securely using the most current security standards. This ensures that they are protected from unauthorised access.
True in almost all instances. To us, it seems like an unnecessary hurdle to require for proof of identity before we'll pay you your prizes. If we see very suspicious behaviour or suspect the use of fake data or payment methods, we may request verification documentation. This happens quite seldom.
Sure thing. We place a premium on safe play. Notify our support staff via live chat if you think you have a gambling issue, and we will take the necessary steps to permanently cancel your account and make it unreachable.
Yes. Participation in gaming must be both safe and responsible. Contact our support team if you need a break. Your account will be suspended for the duration that you choose. You will not have access to your account again until the specified self-exclusion period has passed; this is non-negotiable.
