Casino Games
Online PokiesAny transaction that thepokies118 deems to be irregular, including but not limited to the following, may be cancelled or declared null and invalid at its sole discretion:
The customer's or player's name and the address linked to their credit card (or other payment method) do not match.
Any discrepancy that might impede the handling of financial transactions or lead to the assumption of a breach of the General Conditions.
The Pokies 118 is very concerned about any fraudulent conduct that players or customers may engage in regarding the services and goods given. It is absolutely forbidden to engage in any fraudulent activity, as decided solely. Credit card theft, chip dumping, forging, collusion, and providing fake registration data or other required information are all examples of fraudulent activities. In case of any fraudulent acts, ThePokies 118 may seek civil damages, criminal prosecution, or other remedies as stated in the general terms and conditions or the relevant game regulations. Additionally, Pokies118 retains the right to record customer phone conversations for the purpose of passing them on to other parties for legal action. We shall notify the proper authorities of any player or client whose actions raise suspicions of fraud or questionable financial dealings.
Additionally, it is against the law to fill the account with money that has been gained illegally. In order to stop the laundering of funds and the financing of terrorist operations, the pokies118 will scrutinise every transactions. Notification will be sent to the relevant authorities about any suspicious transactions.
The consumer must utilise his own electronic payment account for any deposits or withdrawals made using electronic means (e.g., an electronic wallet). When using third-party electronic payment accounts, any profits accrued after the deposit will be reversed and the funds will be returned to the original account after any applicable fees have been deducted. In the event that this regulation is violated, our organisation retains the right to delete the client's account.
The player or client is bound by the decision to invalidate a transaction, which is entirely at their discretion and cannot be challenged. Should any anomalies be detected in the aforementioned payment transactions or should there be reasonable suspicion of a breach of any regulations controlling gaming or betting, including but not limited to these General Terms and Conditions, game rules, and any relevant particular regulations, It is entirely up to decide whether or not to invalidate the relevant transactions.
Pokies 118 retains the right to retain and charge any and all charges that may arise after any process, including but not limited to transaction fees, court costs, and the like.
Make sure you wager your deposits three times at odds of 1.80 or higher before you can request a withdrawal. For example, if you deposit 10 EUR, you'll need to wager 30 EUR at odds of 1.80 or higher for the withdrawal to be approved. The deposit rollover will not be applied to wagers with odds below 1.80 (per event). "Draw No Bet," "Asian Handicap," "Cashout," and "Postponed matches" are not eligible for the deposit rollover. Therefore, if ThePokiesNet suspects abuse (e.g., a user requests a withdrawal using funds that haven't been appropriately used in the game), it can cancel the deposit(s), refund any associated costs, and permanently close the account. Additionally, we have the right, in its sole discretion, to seek and collect adequate evidence of deposit and supplementary copies of personal identity before processing any withdrawal request.
Operators in France may only offer sports betting and gambling services if they are authorised by an administrative body called ARJEL, according to French law n°2010-476 of 12 May 2010, which regulates and opens up the online gambling and games of chance sector. Consequently, we are unable to provide these services to French consumers at this time. Because of this, and for the time being at least, casino will restrict access to its services to clients who either 1) are French nationals or 2) have a bank account with a French bank.
Clients who have funded their trading accounts but have not yet opened a transaction are eligible for refunds. If this is the case, the customer could get their money back even if they haven't given the company the verification documents they need.
If a client meets the eligibility requirements, they may initiate the refund process by contacting the company (you can find their contact information on the website). When seeking a refund, the client must enter the email address that is on file.
The client's funds will be returned to the same source and sent by the same remitter as the initial deposit. However, if the company is unable to process this payment for any reason, they have the right to suggest an alternative method that they approve, verify, and/or use.
Although the Company does not require verification documents from clients who are eligible for refunds, there are some payment providers that do not provide complete information about the origin of funds. In these cases, the Company will request a bank transfer confirmation from the client in order to proceed with the refund, as stated in the 21/42 CIF 182/12 Privacy Policy Terms and Conditions of Use.
The Client acknowledges and agrees that the Company may need additional documentation from the Client (such as a confirmation of bank transfer showing the details of the client's original deposit account) before it can process a refund in cases where the Client's payment provider does not supply sufficient information about the origin of the funds.
The Company will pay the Client the requested amount either immediately or, at the latest, by the end of the next business day after receiving the refund request (however, the time it takes for the money to reach the Client might differ based on the Client's chosen method of payment). Nevertheless, the return procedure could be considerably delayed if the Company requests further papers from the Client since the source of funds is not apparent to them.
